Troubleshoot Issues

Incorrect information on Google Search results

Learn why your portfolio website updates may not appear in Google search results yet and how to speed up indexing using Google Search Console and your sitemap.

Domain name issues

Learn how to fix domain issues like 404 errors, www loops, blank pages, and configuration problems when connecting your custom domain to your Portfoliobox portf

Troubleshooting Facebook sharing issues

When you share your website on Facebook it will show your website URL and share image. Facebook can show your old URL and image and that is because Facebook has

Supported browsers

We recommend to use the following browsers for the best browsing experience of your website. Firefox 57, Safari 10.1, Opera 44, Chrome 57, Microsoft Edge 16

Clear your browser's cache

Web browser's cache helps the website load faster as it contains for example, the image files from the previous visits. However, in some cases you need to clear

Payment issues

When you upgrade your Portfoliobox account, a subscription is created. Each month, or year, you will automatically be charged for the renewal of your account.

Contact support

If you are still looking for an answer in our knowledge base, do not worry! We are here to help. Contact our support team by email.

Why domain updates can take up to 48 hours

Learn what DNS propagation means, why it takes time when connecting your domain name to Portfoliobox, and how to track your portfolio website’s progress.