Frequently asked questions about billing and payment
Learn Account & Billing
Billing & Subscription | Created on: May 15, 2023
Portfoliobox offers 14 days money-back guarantee if you are not happy with your purchase. You can get in touch with our support team to ask for a refund.
Learn Account & Billing
Billing & Subscription | Created on: December 6, 2022
When you upgrade your Portfoliobox account, a subscription is created. Each month, or year, you will automatically be charged for the renewal of your account.
Learn Account & Billing
Billing & Subscription | Created on: November 14, 2022
All payment methods available in Portfoliobox 4: Bank Card, PayPal, WeChatPay, AliPay, Bancontact, EPS, GiroPay, Klarna.
Learn Account & Billing
Billing & Subscription | Created on: May 23, 2022
Finding your receipts In the Subscription tab, you can see your active subscription, your billing history and your receipts. To find your receipts: Go to
Learn Account & Billing
Billing & Subscription | Created on: February 16, 2021
Find your billing informationTo find the billing information, please go to Settings → Subscription. Change your billing information Under Subscription
Learn Account & Billing
Billing & Subscription | Created on: February 16, 2021
Changing your subscription plan You can upgrade or downgrade your account to another plan than the one you're currently using. Upgrade Click the Upgrade button
Learn Account & Billing
Billing & Subscription | Created on: February 16, 2021
You can upgrade your account from your admin panel. Click on Upgrade at the upper-right corner of your admin panel & choose the plan that fits your needs.
Learn Account & Billing
Billing & Subscription | Created on: February 15, 2021
You can choose to between three plans: Light, Pro and Pro+. This article will help you choose the right plan.
Learn Account & Billing
Billing & Subscription | Created on: February 1, 2021